Terms of Use

GENERAL

This website is operated and the Terms of Use were issued by BRILLIANT WATCH SDN. BHD. 201701021972 (1236138-P). The terms “Brilliant Watch”, “We”, “Us”, “Our” refer to Brilliant Watch Sdn. Bhd.

Please read these terms and conditions (“Terms & Conditions”) carefully before using this website (“website”). Accessing and using the website indicates that you accept and agree to comply with the terms & conditions. If that is not the case, do not use the website.

Brilliant Watch may at any time revise these Terms of Use. You are bound by any such revision and should therefore periodically visit this page to review the then current terms to which you are bound. 

ACCEPTANCE OF TERMS

By accessing this website, creating an account, placing an order, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, including our Privacy Policy.

We reserve the right to amend, modify, or update these Terms and Conditions at any time without prior notice. Changes will become effective once published on this website.

PRODUCTS AND SERVICES

Brilliant Watch offers watches, accessories, repair services, promotional offers, and related products through this website.

We strive to ensure that all product descriptions, images, specifications, prices, and availability are accurate. However:

• Product colours may vary slightly due to screen display settings.
• Certain products may have limited availability.
• We reserve the right to discontinue products at any time without notice.
• Prices are subject to change without prior notice.

We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, stock unavailability, or any other reasonable circumstances.

ORDERS AND PAYMENTS

Order Acceptance

All orders placed through our website are subject to acceptance and availability.

An order confirmation email does not constitute final acceptance of your order. We reserve the right to cancel or reject orders at our discretion.

Pricing

All prices displayed are in Malaysian Ringgit (MYR) unless otherwise stated.

Prices exclude shipping charges unless specified.

Applicable taxes, duties, or additional charges may apply depending on your location.

Payment Methods

We accept payment methods made available through our website, including but not limited to:

• Credit/Debit Cards
• Online Banking
• E-wallets
• Other approved payment gateways

Payments must be successfully completed before orders are processed.

SHIPPING AND DELIVERY

Delivery Time

Estimated delivery times are provided for reference only and are not guaranteed.

Delays may occur due to courier services, customs clearance, public holidays, weather conditions, or unforeseen circumstances.

Shipping Responsibility

Customers are responsible for providing accurate delivery information.

Brilliant Watch shall not be responsible for failed deliveries caused by incorrect addresses or unavailable recipients.

Risk and Ownership

Risk of loss and ownership of products pass to the customer upon successful delivery.

Customers may be required to present proof of purchase for warranty claims.

PROMOTIONS AND DISCOUNTS

Promotions, discounts, vouchers, and special offers are subject to specific terms and conditions.

Unless otherwise stated:

• Promotions cannot be combined.
• Promotions are valid for limited periods only.
• We reserve the right to modify or terminate promotions without prior notice.
• Promotional items may be subject to stock availability.

In the event of disputes, Brilliant Watch reserves the right of final decision.

INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

• Logos
• Trademarks
• Product images
• Graphics
• Text
• Videos
• Website design
• Marketing materials

are owned by or licensed to Brilliant Watch and are protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent from Brilliant Watch. The content of terms and conditions may be changed, moved or deleted at any time.

Please note that Brilliant Watch has the right to update, change or replace any content of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Brilliant Watch will take immediate actions against the offender(s).

WEBSITE USAGE RESTRICTIONS

You agree not to:

• Use the website for unlawful purposes
• Interfere with website security or operations
• Attempt unauthorized access to systems or accounts
• Upload malicious software or harmful code
• Misuse product reviews or communication channels
• Conduct fraudulent activities

We reserve the right to restrict access or take legal action against violations.

LIMITIATION OF LIABILITY

To the fullest extent permitted by law, Brilliant Watch shall not be liable for:

• Indirect or consequential losses
• Loss of profits, revenue, or business opportunities
• Delays or interruptions beyond our control
• Technical errors or website downtime
• Inaccuracies or typographical errors

Our total liability shall not exceed the amount paid for the relevant product or service.

INDEMNIFICATION

You agree to indemnify and hold harmless Brilliant Watch, its directors, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from:

• Your misuse of the website
• Violation of these Terms and Conditions
• Breach of applicable laws or third-party rights

INACCURACY INFORMATION

From time to time, there may be information on Brilliant Watch that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents.

We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers.

If you are not satisfied with your purchased product(s), please return it back to us with the invoice. Please check out “Return, Exchange and Refund Policy”.

FORCE MAJEURE

Brilliant Watch shall not be liable for any delay or failure to perform obligations due to events beyond reasonable control, including but not limited to:

• Natural disasters
• Floods
• Fires
• Pandemics
• Government actions
• Strikes
• Internet or system failures
• Courier disruptions

GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Malaysia.

SEVERABILITY

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

COMMENTS AND FEEDBACKS
All comments and feedbacks to www.brillianttime2u.com will be remain to Brilliant Watch’s property.

User shall agree that there will be no comment(s) submitted to www.brillianttime2u.com will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s).

Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment’s content made.

NEWSLETTER
User shall agree that Brilliant Watch may send newsletter regarding the latest news/products/promotions etc through email to the user.

THIRD-PARTY LINKS

This website may contain links to third-party websites for convenience.

Brilliant Watch does not control or endorse third-party websites and shall not be responsible for their content, policies, or practices.

Users access third-party websites at their own risk.

TERMINATION
This agreement is effective unless and until either by the customer or www.brillianttime2u.com. Customer may terminate this agreement at any time.

However, www.brillianttime2u.com may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.